NHO steps - Departments

• policies and legal
• structure
• role and mission
• documents
• tooling

Leadership board

Having a leadership board is as important as a team’s scrum board, Product’s ‘idea board’, ops post-mortems, or the list/notes from retrospective.

• new ideas box/column
• things to vett box/column.
• usually have some priority / imperative quality.
• often these are ideas with a clear need
• only one things in motion at a time.
• management changes can disrupt things.
• Let people see, think, learn. Let things gel.
• Measure one thing at a time.

An Initiative

These can follow the “PRFAQ” format, of pitching the change and ‘new world’, followed by Q&A items. Some good items to address:

• why
• what
• how
• cost
• outcome

When there are strongly differing opinions on Why or How, it may be appropriate to plan and vett both/all approaches.

Outcomes and Cost

• target impact,
• how we will measure impact,
• resources needed to execute, and
• risks, when present

Review Meetings

There are a few foci for the group-think around leadership initiatives. They can happen as the agenda for one regular meeting, or any other break-out that works for everyone. (it’s just a decision of team culture & psychology)

• Open Review of vet-able ideas (consensus, support)
• Prioritization Review (is it really ready)
• In progress Review
• Post Mortem Review

Remember what should be done live, and what should be done asynchronously.